Returns & Exchanges

At Home Stores 18 India, we strive to ensure your living space is perfect, offering a hassle-free 7-day return policy for unused items in their original packaging. We are committed to providing high-quality home decor and furnishings with a seamless exchange process for our valued customers.

Return Process

• 1.
  Initiate Request

  Log into your account or contact our customer support team within 7 days of delivery to request a return authorization.

• 2.
  Quality Inspection

  Ensure the item is in its original condition, unused, and packed in the initial Home Stores 18 India branded packaging with all tags intact.

• 3.
  Schedule Pickup

  Once approved, we will arrange a reverse pickup from your registered address through our trusted logistics partners at a convenient time.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes quality checks, your refund will be credited to your original payment method within 5-7 business days.